You enter your password, the screen flashes, and the login prompt reappears instantly. This is usually due to corrupted ADAL (Azure Active Directory Authentication Library) caches—which the Cleanup Utility removes.
command line parameter during a fresh installation instead of the standalone utility. ReceiverLogs
Right-click ReceiverCleanupUtility.exe and select Run as Administrator .
If you are upgrading to Citrix Workspace, download the latest Workspace installer from the official Citrix downloads page. download citrix receiver desktop cleanup utility
The tool will automatically scan, target, and delete leftover files and registry keys.
Resolves issues where Citrix crashes on launch without displaying an error message. When Should You Use This Tool?
Modern Alternative: The Built-in Workspace App Uninstaller Switch You enter your password, the screen flashes, and
Citrix officially moved the cleanup utility's functionality into its main installer. The Utility Article:
Eliminates the need to manually search and delete system files.
A command prompt window will appear, detailing the progress as it identifies and removes Citrix components. ReceiverLogs Right-click ReceiverCleanupUtility
C:\CitrixCleanup\CitrixReceiverDesktopCleanupUtility.exe /silent Use code with caution.
Because the tool alters the Windows Registry, creating a system restore point prior to running it provides an easy safety net if something goes wrong.
If a new installation of Citrix Workspace app fails repeatedly.